Onboarding Clients
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Post-sale clients for account manager handoff, onboarding execution, and recurring TBR tracking.
Sales close data stays in the CRM pipeline. These KPIs focus on post-sale onboarding and TBR cadence.
Onboarding Clients
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Assigned To AM
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Kickoff Scheduled
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Go-Live Complete
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30-Day Review Complete
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Account Managed
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TBR Scheduled
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TBR Overdue
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Recommended targets: 100% assigned within 2 business days, kickoff scheduled within 7 days, go-live within 30 days, 30-day review completed for every onboarded client, and TBR set on every managed account.
Filter by account manager, onboarding stage, year scope, and free-text search.
Live view of onboarding clients in the CRM workspace. Assign account managers and track onboarding milestones.
| Company / Contact | Sales Owner | Account Manager | Onboarding Stage | MRR | Kickoff | Go-Live | 30-Day Review | Next TBR | Next Action | Actions |
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Onboarding and CRM are synchronized via the shared workspace store.