Account Manager Dashboard

Post-sale client ownership hub for onboarding progression, TBR hygiene, and account assignment.

Scope: -- Signed Accounts: -- Assigned To AM: -- TBR Scheduled: --

Onboarding And TBR Metrics

Baseline policy: current signed accounts are assigned to Mike so Sabrina and Angelina can start with a fresh book. Contracts-folder accounts dated before the current year are treated as onboarded and placed into TBR cadence.

Signed Accounts

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Onboarding In Progress

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Account Managed

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Contracts Folder Accounts

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TBR Scheduled Rate

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TBR Overdue

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TBR Due In 30 Days

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30-Day Review Rate

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Current Assigned Accounts

All currently signed accounts are visible here. Ownership changes update the shared CRM workspace instantly.

Filters

Filter by account manager, onboarding stage, and TBR condition.

Account Management Activity

Log TBRs conducted and projects or add-ons sold against the current client list.

TBR Conducted

Capture the client, date, and notes from each business review.

TBR activity entries are kept in the shared workspace store.

Client Date Notes Action

Projects And Add-Ons Sold

Track expansion sales tied to current managed accounts.

Project and add-on entries are kept in the shared workspace store.

Client Date Details Action

No account management activity has been logged yet.

New Contracts Signed

All Closed Won records across current and historical data, including contract-folder inferred wins.

Company / Contact Signed Year Sales Owner Account Manager Onboarding Stage Kickoff 30-Day Review MRR Open Sales Action

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Account Manager dashboard and CRM are synchronized via the shared workspace store.